Deaf New Jersey woman sues Taco Bell over drive-thru orders
TRENTON, N.J. (AP) — A deaf New Jersey woman who primarily communicates in sign language is suing Taco Bell, saying the company and its restaurants failed to accommodate her at drive-thru windows.
Gina Cirrincione says she wrote her order and handed it to an employee at the drive-thru pickup window at a Taco Bell in Pleasantville in January. A video shows an employee saying he would take the order “one time,” but she would have to come inside in the future.
She also claims a drive-thru employee at a Taco Bell in Atlantic City returned a note for food without filling the order.
Cirrincione wants Taco Bell to develop a policy to consider the needs of deaf customers. She’s also seeking damages.
Taco Bell has not returned a call seeking comment.
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